Just Say It; Don’t Spray It
I’m at work at a lumberyard and hardware store.
Customer: “I need some spray cans.”
Me: “Okay, spray cans as in spray paint?”
Customer: “No! Not spray paint! Spray cans!“
Me: “I’m sorry, can you be more specific? What kind of spray are you looking for?”
Customer: “Come on! Spray cans! They are cans that have lots of different colors.”
Me: “Okay, so spray paint.”
Customer: *Angrily* “NO! Spray cans!”
Me: “Okay, I’ll just show you what I think you want.”
I bring him over to the spray paint aisle.
Customer: “Yeah, this is what I want!”
He grabbed several cans of spray paint.
Question of the Week
Have you ever served a bad customer who got what they deserved?