It’s Time They Faced All The Music
It is the time of the iPod craze, and an older customer approaches me.
Customer: “I want an iPod.”
Me: “Of course! We have a selection in stock. What hard drive size were you after?”
Customer: “What do you mean?”
Me: “How much memory did you want? It comes in 20GB and 40GB models.”
Customer: “I just want it to play music.”
Me: “They all do, sir, but how much music you want to store on it depends on how much memory you’ll have.”
Customer: “Doesn’t this come with music?”
Me: “No, sir, you have to add the music to it yourself. That’s why I ask about the memory size; how much music did you want to put on the iPod?”
Customer: “Like… all of it?”
Me: “All of what, sir?”
Customer: “All music. Like all of it.”
Me: “There’s no iPod that can fit… all music, sir. In fact, I don’t think any single hand-held device could.”
Customer: “This is false advertising! The ad said all music could fit in my pocket!”
Me: “All of your music, sir, not all music ever.”
Customer: “Well, that’s unfair. I want all music in my pocket! I’ll go find a store that can do that for me if you can’t.”
Me: “Good luck, sir!”
I hope he has fun sorting through his millions of songs!
Question of the Week
Have you ever served a bad customer who got what they deserved?