If They Don’t Like Clean, Enjoy The Clean Break
During the health crisis, I was working as a cashier at a discount retailer doing both purchases and returns. As per policy, after doing a return, all clothes and items must be immediately hung up or separated from everything else to be sprayed later and counters must be wiped between customers.
I just completed doing a return and was following the cleaning procedures while an impatient couple was next in line. While I assured them that I would be with them shortly, they quickly became irate and threw their single item to purchase at me, a bag of potato chips costing no more than $2 or $3, and stormed out with one of the pair exclaiming loudly:
Customer: “TOO BAD! YOU WEREN’T READY!”
Question of the Week
Have you ever served a bad customer who got what they deserved?