Identity Crisis On The Dog Food Aisle
(I frequent a store that sells pet food and farm supplies. Because I have only one dog, I buy food less than once a month. My family members are also customers occasionally, but much less often than I am. I lug my $40 bag of dog food to the counter.)
Cashier: “Your mom was just here!”
Me: *confusedly because my mom works much later than me and lives in a different state* “Really?”
Cashier: “Yeah! Why didn’t you have her buy your dog food?”
Me: “Well, we don’t live together.”
Cashier: “Okay! Your total is $40.”
Me: “Okay. Wait, don’t you need my phone number for the rewards program?”
Cashier: “I already put the number in!”
Me: *even more confusedly because they never remember my number* “Okay.”
Cashier: “You know what, I mistook you for someone else.”
(I took my $40 bag of food, sans rewards for all the cash I had just dropped, and left the store.)
Question of the Week
Have you ever served a bad customer who got what they deserved?