Hats Off To Their Attempt To Get A Discount
This was my first experience in retail where I learned what many customers would be like.
Seasons are changing, so we put a lot of shirts we have to get rid of in the front and mark them 50% off. I am working the register when a woman comes up to buy her things. I ring her up and can see a look on her face like something is wrong.
Customer: “Why is this so much?”
Me: “Pardon me?”
Customer: “This should only be $10, not $20.”
I think that maybe her item is on sale, so I ask if she could point out the sign because I’m not aware of it. It is a small store and we don’t have to walk anywhere.
Customer: “This sign here.”
Me: “This sign says that all shirts are 50% off.”
Customer: “Yes, so why is this full price?”
Me: “This is a hat.”
Question of the Week
Have you ever served a bad customer who got what they deserved?