Has This Waitress Lobster Mind?!
I worked at a place that did lobster bakes on Fridays. You got a steamed lobster, baked potato, corn on the cob, and a cup of chowder.
The new and grossly misinformed waitress told a table they could sub the chowder for a second lobster at no upcharge. The ticket went into the kitchen, and the chef let out a loud yell for the manager.
We couldn’t get the waitress to understand that we were not doing this sub and never would.
I had to take over the table, and when I went to explain, they just laughed and said, “We thought we’d try!”
Question of the Week
Have you ever served a bad customer who got what they deserved?