H2-OMG Shut Up!
I am working the Sunday after-church crowd. We’re doing brunch. A crowd swarms in, and my whole section is seated at once. I’m efficient and cool; I’m used to this. I’m working with a pounding headache, but I’m trying to work above it.
I get to the big table.
Me: “Water is being brought as we speak. While that is being brought over to you, can I start taking everyone’s drink order?”
As I’m taking orders around the table, one diner blurts out:
Diner: “I want water!”
Me: “Yes, water is on the way.”
I take someone else’s order, but she keeps interrupting her friends and family as they make their requests.
Diner: “And don’t you forget the water!”
I acknowledge her each time until after the fourth time.
Me: “If you ask for water again, I’ll make sure everyone here gets water but you.”
She sank back in her chair looking dumbfounded, and I put in the order and then headed to the bar.
Related:
H2-OMG!, Part 5
H2-OMG!, Part 4
H2-OMG!, Part 3
H2-OMG!, Part 2
H2-OMG!
Question of the Week
Have you ever served a bad customer who got what they deserved?