Giving You The Side Eye
I used to work at a fast food place. This place let you substitute fries and the drink for various sides, including salad, onion rings, or chips. Yes, you could actually replace the drink with a second side of fries or other substantial food. Few people realized this, but those who did normally wanted a drink anyway, because fast food stuff makes you thirsty.
Customer: “I’ll take [combo].”
Me: “With fries and a drink?”
The guy looks at me like I’ve severely offended him and shoots back snappily.
Customer: “Well, what else would I want?!”
I point to the BIG picture of all the sides immediately above and behind me on the menu.
Me: “You can have any of those things.”
Customer: *Sheepishly* “Oh… yeah, fries and a drink.”
Question of the Week
Have you ever served a bad customer who got what they deserved?