Funky Listening Skills
(I’m a female in her mid-twenties who works in the deli department of a supermarket. One morning, I’m opening with a coworker, and because it’s early it’s dead quiet, so I’m telling her about how my car is at the mechanics. A manager walks past, hears us talking, and storms over.)
Manager: “[My Name], I don’t ever want to hear that kind of language! I should write you up!”
Me: “What did I say?”
Manager: “I heard you tell [Coworker] that your car had gone all f-*-*-*-y. That is not okay to say where customers can hear you!”
Me: “Um, I said my car had gone all funky. You know, f-u-n-k-y?”
Manager: “Oh.”
(She walks off without another word.)
Coworker: “You totally said your car had gone all f***y, didn’t you?”
Me: “Yup.”
Question of the Week
Have you ever served a bad customer who got what they deserved?