Education Is Wasted On The Young
(A number comes across the screen with the same area code as my hometown.)
Me: “Hi, this is [My Name]. How can I help you?”
Customer: “I was wondering if you could give me the number for the store in [Town #1]? I live over in [Town #2].”
Me: “Sure thing. So, you live in [Town #2]? I grew up there. I just graduated in ’06.”
Customer: “Oh, wow! What a small world! I graduated in ’82.”
Me: “That’s awesome. Okay, that number is [number].”
Customer: “Thanks! Wow, 1906… that’s incredible.”
Me: “Um, I graduated in 2006, not 1906.”
Customer: “Oh, no wonder you sound so young!”
Question of the Week
Have you ever served a bad customer who got what they deserved?