Drowning In Bad Parenting
(Our water park offers swim lessons during the summer.)
Customer: “I’d like to sign my daughter up for swim lessons.”
Me: “Sure thing! How old is your daughter?”
Customer: “She’s four.”
Me: *looking in our computer system* “I’m sorry, ma’am, but it seems like our lessons for that age group are full.”
Customer: “What? Well, when are the next ones?”
Me: “Unfortunately, there aren’t any more lessons scheduled for this summer. Sorry about that. I can put you on a waitlist, in case someone cancels.”
Customer: “So, you mean you won’t sign her up?!”
Me: “I’d be happy to put you on the waitlist, but our lessons are full.”
Customer: “So, you’re just gonna let my baby drown? What a b****!”
Question of the Week
Have you ever served a bad customer who got what they deserved?