Don’t Go Down That Conversational Hole
There are some people in the world who just want to complain or feel entitled to things. There is a woman who happens to be a cousin of one of the more senior veterinarians on staff. She is in her early thirties and has several dogs that come to see us.
Coworker: “Hi! Is there anything we can do for you?”
She stands from the lobby bench and approaches the desk.
Woman: “Well, you did check us in, didn’t you?”
Coworker: “Yes! I was just wondering if there was anything else we could do for you today?”
Woman: “No! You know, I can’t keep getting up and down like this! My pelvis is out of place!”
Coworker: “I’m so sorry! That must be very uncomfortable for you.”
Woman: “Well, basically, someone pulled me into a hole when I was getting in the truck.”
Coworker: “Oh, no! I’m sorry that happened.”
Woman: “Yeah, well, we’re not going to talk about it!”
You brought it up, lady! I can’t wait until this particular vet retires so we don’t have to cater to his family anymore. For the record, he’s very frustrated by them, too.