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Don’t Count On Them Changing

, , , | Right | March 8, 2019

(I work in a mid-end clothing store where customers can have a store credit account and pay it off monthly or in other installments online or at a till in-store. This is 9:05 am on a Saturday, minutes after we open. A customer walks to my register.)

Me: “Hi. How are you?”

Customer: “Hi. I would like to pay the full balance on my account, please. Here’s my card.”

Me: *enters details* “Ah, yes, the full balance is £88; is that okay to pay?”

Customer: *places notes and a bag full of coins on the counter* “Here you go.”

(I count the notes — a £10 and £20 note makes £30 — and I proceed to count twenty-nine individual £2 coins.)

Me: “Okay, £30 in notes and twenty-nine £2 coins is £58 in coi—“

Customer: *interrupting impatiently* “Which makes £88.”

Me: “Yeah, I know.”

(Not sure if she thought I was stupid, or if she was impatient that I had to count all twenty-nine coins individually, or both.)

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