Deep In The Bowels Of Customer Service
Fast Food, Impossible Demands, Managers With A Spine, Refund, Revolting, USA | Right
| September 8, 2023
A customer is arguing with my manager about getting a refund.
Manager: “Where is the food you’d like to get refunded, sir?”
Customer: “I ate it!”
Manager: “I’m afraid we can’t refund food you already ate, sir.”
Customer: “Why?”
Manager: “We need the food back if we want to refund it.”
Customer: “Well, what if I can get it back?”
Manager: “Sir, I can think of two ways you could achieve that, but I am interested in neither. Next time, don’t eat the food if you want it refunded. Goodbye.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
