Death By Snoo Snoo!
Back in the days of video rental stores, I had this exchange with a customer. A trailer for one of the many Iraq War movies was playing on some of the screens. The trailer included a scene where a prisoner was being waterboarded by some shady government types.
A customer was staring up at the trailer and then started speaking to me. My manager was standing next to me but didn’t immediately interact.
Customer: “I wonder if that kind of thing actually works?”
Me: “What kind of thing?”
Customer: “When they motorboat the prisoners to get them to talk.”
Me: “When they… what now?”
Customer: “When they motorboat the prisoners to get them to talk. You know, like that.” *Points at the TV*
Me: “That’s… not what that is called.”
Customer: “What did I say?”
Me: “Motorboating.”
Customer: “What was I supposed to say?”
Me: “Waterboarding.”
Customer: “What’s the difference?”
Me: “Well, one is torture, and one is… not.”
Manager: “But both can suffocate you if you do it for too long!”
Question of the Week
What is the most stupid reason a customer has asked to see your manager?