Clients Don’t Know The Meaning Of “Personal Time”
I told my client I would be at my stepmother’s funeral for the day and would be completely unreachable by any form of communication until the next day. After the funeral, I found all of these messages from the client on my phone.
Client: *Via email* “I really need your help! I can’t open the file you sent me.”
Client: *Via text* “Did you get my email? I need you to resend me that file NOW!”
Client: *Via voicemail* “You are being completely unprofessional and ridiculous! I can’t believe you are ignoring my frantic pleas for help! You can bet your sorry a** that I’ll remember how unhelpful and unprofessional you are being.”
Client: *Via text* “[NOT MY NAME]! CALL ME NOW!”
Question of the Week
What is the most stupid reason a customer has asked to see your manager?