Church Disservices

(I am selling discount coupons for clients at our radio station for advertising dollars. I am working the window helping a regular when the phone rings. When there’s only one person there [me, this day], our policy is to answer the phone and then continue with the customer at the window. The customer I’m helping is a regular and doesn’t mind. This is the phone call:)

Me: “[Radio Station], this is [My Name].”

Caller: “Sshbsjrfjfj.”

Me: “I’m sorry?”

Caller: “Dhwrfkgh.”

Me: “I beg your pardon; one more time please?”

Caller: “Hdkdhd.”

Me: “I’m so sorry about that. How can I fix that?”

Caller: “WHY AREN’T YOU PLAYING THE CHURCH SERVICES?”

(I finally understand the issue.)

Me: “We play the services on Sunday morning from 8:45-11:30.”

Caller: “Yes, HELLLOO! WHY AREN’T YOU PLAYING THEM?!”

Me: “It’s currently 11:45 and today is Saturday.”

Caller: “I want to hear the church services!”

Me: “Tune in tomorrow between 8:45 and 11:30.”

Caller: “Why aren’t they on now?”

Me: “We play them on Sunday, tomorrow, from 8:45-11:30. You can tune in then.”

Caller: “I know the owner and I’m calling him if you don’t play them now.”

Me: “Okay, I’ll put them on right away.”

Caller: “Was that so hard?” *click*

(It was then 11:55 and we stop selling coupons at noon. I finished the regular customer and closed up shop. As I was putting the phone into weekend voicemail mode I saw the number from the caller on the caller ID. I knew what it was about and chuckled. When I got to work on Monday, I found out that she called and left ten voicemails on Saturday and four more on Sunday. She wanted to know why we changed the days of the week.)