Bright Colors Are Nature’s Way Of Telling Predators, “Stay Away”
It is Pride month, and I have saved up to have my hair colored in all the colors of the Pride flag. I am so happy with it, and because it cost quite a bit, I am wearing it loud and proud at the bookstore where I work.
Customer: “Your hair looks awful!”
Me: “Well, that’s your opinion. I personally love it.”
Customer: “It’s just not natural!”
Me: “Neither are your eyelashes.”
Customer: “That… that’s different! Mine are subtle!”
Me: “Ma’am, if you blinked too hard, you could cause a hurricane with those things.”
Customer: “You think you can talk to customers that way?”
Me: “You stopped being a customer when you called my hair awful. You were never going to make that sale.”
Customer: “Where’s the manager?! I’m going to tell him how the girl with the [gay slur] hair is talking to his customers.”
Our manager is a woman, actually, and the bookstore is small, so she has stepped over because of the raised voice of the customer.
Manager: “Before you say anything, ma’am, I have heard every word of this conversation.”
Customer: “And what are you going to do about it?”
Manager: “All I can do is ask: why are you still here?”
Retail workers! If you can work for small and independently-owned stores that don’t have a Corporate to cave into, do it!
Question of the Week
Have you ever served a bad customer who got what they deserved?
