Be The Change You Want To Force On The World

, , , , , | Right | November 17, 2018

(I have just spent over an hour helping this woman find everything she wants in the sizes she wants. She has interrupted me every time I try to help another customer. She has changed her mind on all the items and what sizes will work multiple times before coming to the cash register, and then she’s gone through and changed a bunch of things again while holding up the line. I am extremely relieved that she has finally let me ring her through, and I keep shooting apologetic looks to the customers behind her.)

Me: “Your total is $165.42.”

Customer: “Okay…”

(She opens her purse and hands me five $20 bills. It takes me a moment to realise she isn’t searching for more money.)

Me: “So, that’s $100; I need $65.40.”

Customer: “Oh!”

(The customer reaches into her purse again and starts dropping $1 and $2 coins on the table, along with some other change. She makes no attempt to count this, just shoves it in my direction.)

Me: “Okay, so that’s… 2, 4, 6, 8, 10… 20… 30… 34.65…”

Customer: *getting agitated* “Fine, I’ll pay debit, and add that jacket on.”

Me: *after ringing in the jacket* “So… $195.25.”

(The customer does nothing; she doesn’t even take out her debit card.)

Me: “Did you want to put this cash towards it?”

Customer: *says nothing, just shoves the money in my direction again*

(I counted up the cash, needing paper to help me figure it all out, which apparently upset the customer, and when I told her what was owed on debit she looked surprised and told me to remove the jacket. The other customers in line were thankfully very nice about having to wait.)

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