Unfiltered Story #273085

Me: Thank you for calling (Undisclosed)… how can I assist room (Number)?

Guest: What time does the breakfast buffet end?

Me: Well, it ends at 11:30am when the brunch begins.

Guest: No, no. I asked when the buffet opens!

Me: *sits silently for a moment, glaring at phone* Oh… I must have misunderstood you, Ma’am… it *opens* at 7am…