Unfiltered Story #267038
I submitted a review on a major chain hotel that I stayed at in Florida a few weeks ago. It was a reasonably thought-out review, ultimately noting the pros and cons of the hotel (being next to an interstate, out-of-date decor, etc.); in particular, I noted that despite the meh-ness it was a better value for included early-hour access to the park chain it is near than staying at the hotels that are part of the parks.
That last bit got the review flagged for “mentioning a competitor” (even though I was clearly saying “In spite of your failings you still present a better value for money” in the specific context of the one big selling point of the hotel).
So I dropped everything to one star and wrote in the following review in an attempt to pull it:
“Due to the handling of this review, I am effectively withdrawing it. Thank you for reminding me why I stopped staying with [chain] on a regular basis two years ago.”
That “review” was promptly approved.
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?