Unfiltered Story #143711
(I was twenty years old and was new to working maintenance for *** grocery store. So far I hadn’t met many customers but one day some shelves broken in an aisle and I was fixing them while the aisle was blocked of for only about twenty minutes)
Customer: “What’s going on here I need to get some tomato sauce”
Me: (noticing her cart is fairly empty) “If you could finish your other shopping I should be done and you can get what you need”
Customer: “but I’m going to forget could you just grab me a can of *** sauce”
Me: (containing my anger) sure (grabs wrong can) “here you go ma’am”
Customer: “no you’re too incompetent I’ll get it my self”
(She then entered the closed-off aisle grabs a can and hits me with her cart. I fell over and the whole wall-piece that the shelves are connected to starts falling and I’m having trouble holding it up with all the products)
Customer in next aisle with his mother: (sees wall falling) “oh my god. Sir do you need help?”
Me: “yes please Help!!!”
Young Customer: “OK on the count of three, one, two THREE”
(We fix the shelf and I walk over to the next aisle and see the customer was only 14 to 16 years old)
Me: “thank you so much”
Young Customer: “no problem, anything to help”
I tell him and his mother not to move and I finish fixing the shelves and proceed to go with them to checkout where I gave them my employee discount on their full purchase and threw in a new pair of headphones for her son)
Them: “thank you so much” “you didnt have to do that” “we are ALWAYS shopping here”
(The woman who hit me was banned from the store and I saw that Boy and his mother every week for the next year until I resigned)
Question of the Week
Have you ever served a bad customer who got what they deserved?