Unfiltered Story #142712
Me: “Hello, do you have rewards card with us?”
Customer: “No, but you can look it up can’t you.”
Me: *tries* “I’m sorry, but there is nothing.”
Customer: “Whatever!”
(At checkout time, the customer gets her receipt.)
Customer: “Hey, how come my rewards number isn’t on here?!”
Me: “If you recall, we were unable to find your account–”
Customer: “No, this is your fault! This chain has always done this to me! I paid so I have to get my rewards!”
(She starts screeching and her family tries to calm her down but to no avail. She is dragged out by security, kicking and screaming. We all threw a party after she left.)
Question of the Week
Have you ever served a bad customer who got what they deserved?