Unfiltered Story #136300
Customer: Hi. I was at the [Location]’s Pet Expo and I received a natural bone sample from your booth.
Me: (Helping another customer on register, therefore I can only point, and the only one working) Well, all of our natural bones are on this endcap.
Customer: Oh, well it wasn’t really a bone. It’s like True Bone or something.
Me: Well, the only treat we have that has True in the name is True Chews, which is a jerky, not a bone.
Customer: Not it wasn’t a jerky. It was a natural bone.
Me: …Like I said, all of our natural bones are on this endcap. You can take a look to see if anything looks familiar.
Customer: Nah. I have the label at home. I’ll bring it in next time.
Me: (Thinking) Cause that would be too hard to have done today. (I was finally able to check out the customer at the register)
Question of the Week
Have you ever served a bad customer who got what they deserved?