Zero Comprehension

A customer storms up to me at the help desk. To say she looks angry would be an understatement.

Guest: “Your check-in staff lied to me! They said if I wanted to call reception I could just dial 0, but nothing is happening!”

Me: “If there’s an issue with the phone in your room, we can get that replaced straight away. What room number are—”

Guest: “What phone in my room? I mean this! Look!”

She shows me her personal iPhone and exaggeratedly presses 0.

Guest: “See? Nothing!”