You’ll Find That In The Aisle Of Non-Existence
(I work in the electronics department.)
Me: “Hello. Is there anything I can help you with today?”
Customer: “Yeah, I’m looking for a cable for my computer.”
Me: “What type of cable did you need?”
Customer: “Ethereal.”
Me: “Um, you mean for internet? An ethernet cable?”
Customer: “It’s for internet, but it’s not ethernet. It’s ethereal.”
Me: “Maybe it’s CAT5 cable you need?”
Customer: “No. I said I need ethereal cable.”
Me: “Well, sir. Let me show you what we have.”
(I take him to the ethernet cables.)
Customer: “No, these are much too big. It’s a smaller cable than this.”
Me: “Are you connecting from a phone wall jack, or from a cable or DSL modem?”
Customer: “I have a box, a modem, but this isn’t ethereal cable.”
Me: “No, sir. It’s CAT5 ethernet cable. It will run from your modem to the LAN port on your computer. I’m pretty confident that this is the cable you need to use.”
Customer: “Well, I don’t know. It isn’t ethereal.”
Question of the Week
Have you ever served a bad customer who got what they deserved?