You Got Tango Oscar Lima Delta’d!

I’m taking a customer’s details for furniture delivery. For context, a postcode in the UK contains both numbers and letters.

Me: “And your postcode?”

Customer: “It’s [postcode].”

Me: “Sorry, was that S for ‘sugar’ or F for ‘Freddy’ on the end there?”

Customer: “[Postcode].”

Me: “I need you to tell me if that’s S for ‘sugar’ or F for ‘Freddy’.”

Customer: “Oh, I don’t do all that sigma gamma delta nonsense; I just say it. People just gotta listen.”

Me: “Okay, sir, but I’m a little hard of hearing and I literally can’t hear the difference, so I need you to tell me which it is.”

Customer: “…sugar.”