Y’all Ever Hear Of The “Forgot Password” Button?

Client: “I want you to change my Facebook profile to a page.”

Me: “Okay. I’ll need your email login and password.”

The client sends me login information, but when I try to log in, no account information is found under that email address. I try another email I know she uses. That email is linked to her account, but the password is incorrect.

Me: “That email and password didn’t work. Do you have the correct password?”

Client: “I don’t know my password. I’m always logged in, so I don’t remember it. Please change my password to the one I just sent you.”

Me: “I can’t change anything until I log in. You can change your password if you log out and try to recover a new one.”

Client: “But if I log out, I’ll never be able to log back in again because I don’t know my password. Can’t you just change it?”