Very Untidy Management Skills
(I work in a shop that sells budget clothing. Since we don’t have a changing room, many customers buy things and return them a few days later when they’ve had a chance to try them on. Since I am usually the only person on the till and my new manager goes berserk if I leave the till unattended, I usually leave it until the end of the day to put the returned items back out, when we’re tidying the shop up to look presentable for the next day. I have just put a dress back on its rail.)
Manager: “[My Name], did you just tidy that rail?”
Me: “No, I was doing menswear and kids. I just wanted to put these returns back so I could get the till point tidy too.”
Manager: “Well, it’ll save time if you tidy this as you go. Otherwise there’s just more work for me and [Coworker] to do!”
(The very next day I have more returns to put back in womenswear. I put my first item back and begin tidying the stand it’s on.)
Manager: “[My Name], what are you doing? Are menswear and kids tidy yet?”
Me: “No, I was just putting this back…”
Manager: “Well, that’s not acceptable! If I see you tidying all the way over there, I’m going to assume that menswear is already done, and that area needs to be perfectly tidy as it’s right at the front of the store! Go back and check that it’s all tidy!”
Me: *sighs* “Okay…”
(The day after that there are lots of returns to put back out. I leave them until the very end of the tidying, knowing that anything else is going to get me into trouble, but by this point it’s getting late, and my manager sees me carrying a huge pile of dresses across the shop.)
Manager: “You know, maybe we should start putting returns back out as we go!”
Me: *speechless*