Working Morning Is A Ride
(This story takes place at around 10:00 am during my 8:00 am to 5:00 pm shift. A customer has just walked in the doors. I’m 17 years old and a part-time cashier, so I don’t normally work a morning shift.)
Me: “Hi, how are you today?”
Customer: “Hi, do you need a ride home today?”
Me: “Um, no.”
Customer: “Well, okay. I need help with hardware.”
(I send my manager back with the customer. I turn to my coworker.)
Coworker: “Do you know him?”
Me: “No, I’ve never seen him before.”
(My coworker decides to go out to the parking lot and take a look at the car windshields to see if any of the cars have any indication that they are Uber drivers because I have to take quite a few Ubers to and from work. She comes back in with no luck. The customer comes back up a few minutes later and since I’m with another customer, he walks to my coworker’s register. As he’s leaving, the customer turns to me.)
Customer: “I’m keeping my eyes on you.”
(I’ve told my two managers, but I haven’t seen the customer since. Needless to say, I always have pepper spray on me now, just in case.)
Question of the Week
Have you ever served a bad customer who got what they deserved?