When They’re Dumb As A Rock…
Customer: “I’m looking for a pet.”
Me: “We really only sell pet supplies here. We’re not in the practice of selling animals as we have partnerships with several rescue centres.”
Customer: “You don’t sell any pets at all? I just need something small and low-maintenance.”
Me: “Well, our aquarium sells fish, but I wouldn’t call them low-maintenance due to the expensive setup required to adequately maintain them.”
Customer: “Ooh! Fish! Fish are pretty. Can I have one?”
This customer seems a bit… ditzy, but I entertain their request. I go through some of the simpler fish that require minimal setup.
Me: “As for food, this species—”
Customer: “No, no food. I want something low-maintenance.”
Me: “Yes, but you still have to feed them.”
Customer: “But why?”
Me: “Because… they’re animals.”
Customer: “No, they’re not! They’re fish!”
Me: “I don’t think I can help you.”
Customer: “I don’t want to do anything with them! I just want them to look pretty! Can’t you sell me something like that?”
I grab a rock from the bottom of an empty aquarium.
Me: “Here is a pet rock. You can have a pet rock.”
Customer: “What does it do?”
Me: “Absolutely f*** all, which is the same as what you intend to do. Have a nice day.”
Question of the Week
Have you ever served a bad customer who got what they deserved?