When They Get Everything From YouTube, It’s No Wonder They Believe That

It is the middle of the MP3 revolution.

Customer: “Do you know how to download music onto a flash drive?”

Me: “Yes, sir. You will have to have the actual MP3 file on your computer. Just copy and paste it to your flash drive.”

Customer: “I tried that; it’s not working!”

Me: “Hmm, that’s odd. Can you show me what you do exactly?”

I pull up a folder on a laptop with the MP3 file in it. He then goes to YouTube, highlights the URL, and pastes it on to his flash drive.

Me: “Sir, you have to have the MP3 file on your computer.”

I then show him how to copy said MP3 file from the folder to his flash drive.

Customer: “Never mind; that means viruses. Of course, you would want me to get a virus so you can sell me a new laptop!”

I tried my best to keep a straight face while I referred him to my manager.