We’ve Upgraded You To Time Travel
(I am on the phone with customer service about an item I ordered.)
Me: “Hey, I ordered this item this morning [Wednesday] with two-day shipping, but it says it won’t arrive until next Tuesday.”
Customer Service Rep: “Sorry, that item isn’t in stock until Saturday. After it is in stock, it will be normal two-day shipping.”
Me: “The page says nothing about it being out of stock.”
Customer Service Rep: “It does on my screen, sir.”
Me: “It doesn’t anywhere on mine. It says it’s in stock.”
Customer Service Rep: “Sorry about that. I’ll upgrade you to one-day shipping for the inconvenience. Now the item will arrive this Friday.”
Me: “Um… Friday is before Saturday.”
Customer Service Rep: “Yes, that’s correct, sir. I’ve upgraded you.”
Me: “So, the item will be here on Friday?”
Customer Service Rep: “Yes.”
Me: *long pause* “Okay, then.”
(Yes, it arrived on Friday.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?