Time To Call The Actual Police
I once managed a Blockbuster Video. We had a customer that consistently came in and tried to get the staff to take a temp check. We had signs posted all over the register stating we don’t accept them. Sure enough, this genius tries again. I get called over so that I can explain to him AGAIN that we do not accept temp checks as he is well aware.
After eyeing me for a moment, he says:
Customer: “Maybe this will help.”
He then flashes his police badge.
Me: “Am I under arrest?”
Customer: “No.”
Me: “Then that badge is of no help here.”
He did not get his way.
Question of the Week
Have you ever served a bad customer who got what they deserved?