Throwing Around Accusations

I work as a deli clerk in a grocery store. A seemingly normal young woman approaches my counter and asks for some sliced turkey. I slice it up for her, bag it, and place it on the counter for her.

Me: “Have a nice day.”

She takes the bag and looks at me, horribly offended.

Customer: “There was really no reason for you to throw it at me. You could’ve just handed it to me.”

Me: “I’m sorry, ma’am, but I didn’t throw it at you; I placed it on the counter.”

She looked as though I had just insulted her entire family and stormed off. Five minutes later, I am informed by the manager that she had just filled out a formal complaint that, word for word, I threw a bag of meat at her face. I explained the situation, and thankfully, he believed me, saying he’d have to notify the head manager of what had really happened, as a formal complaint always has to be taken seriously.