It’s No Trouble Except That It Is

I work as a deli clerk at a grocery store. The customer points at a salad in the display case.

Customer: “Does this salad have egg in it?”

I look thoughtfully at the salad for a moment and then reply in a perfectly friendly voice.

Me: “I will check the ingredients list in the back for you.”

Customer: *Looking horribly offended* “Not if it’s going to be too much trouble.”

She walks away, white as a ghost.

The NEXT DAY, the attention of the entire staff in the deli department was brought to a formal complaint made by a woman. In it, she had explained that when she had asked for an ingredients list, the clerk had rubbed her temples, sighed heavily, and told her she would HAVE to check in the back if it was THAT important to know.

I suppose you can’t underestimate the power of a person having a really bad day?