This Salad Needs Addressing

I have just started working at a restaurant. An elderly man is seated at one of my tables, one of my very first customers.

Me: “Hi, my name is [My Name] and I’ll be your waitress. Do you know what you’d like to—”

Customer: “Spaghetti.”

Me: “Okay, the spaghetti and meatballs, and would you like soup or salad with that?”

Customer: “No.”

Me: “Oh, uh, it’s included with your meal—”

Customer: “NO!”

Me: “Okay, no soup or salad, just spaghetti and meatballs, is that right?”

Customer: “Yes.”

Me: “Okay, I’ll go get that started for you.”

When his food is ready, I bring it out to him.

Customer: “What the h*** is this? Where’s my salad?”

Me: “Oh, uh, well, you said you didn’t want one—”

Customer: “You’re supposed to bring the salad first!”

Me: “Okay, uh, sorry, I’ll go get your salad. Did you want Caesar, or—”

Customer: “No! Regular salad!”

I go back into the kitchen and ask the person at the salad station to make me one. While I’m waiting, I mention to another waiter what happened.

Coworker: “Oh, yeah, he’s a regular. He always gets salad and spaghetti.”

Me: “He was pretty adamant about not wanting a soup or salad.”

Coworker: *Shrug* “Weird.” 

Once the salad’s ready, I bring it back out to him.

Customer: “You know, no one’s ever gotten this wrong before.”

He didn’t tip.