This Floor Is Unlucky Because It Doesn’t Exist
(I am working on an issue for a user who will need an in-person dispatch.)
Me: “What is your location, floor, and desk number?”
User: “I’m at [desk number], on the thirteenth floor.”
Me: “Sorry, can you confirm that again? What floor are you on?”
User: “The thirteenth floor.”
Me: “And you’re at the [street address] building?”
User: “Yes.”
Me: “Sir, are you sure you don’t mean you’re on the eleventh floor?”
User: “No! I’m on the thirteenth. I’m sure I know which d*** floor I’m on. What’s with the twenty questions?”
Me: “Because that building only has eleven floors.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
