This Floor Is Unlucky Because It Doesn’t Exist

, , , | Right | October 20, 2018

(I am working on an issue for a user who will need an in-person dispatch.)

Me: “What is your location, floor, and desk number?”

User: “I’m at [desk number], on the thirteenth floor.”

Me: “Sorry, can you confirm that again? What floor are you on?”

User: “The thirteenth floor.”

Me: “And you’re at the [street address] building?”

User: “Yes.”

Me: “Sir, are you sure you don’t mean you’re on the eleventh floor?”

User: “No! I’m on the thirteenth. I’m sure I know which d*** floor I’m on. What’s with the twenty questions?”

Me: “Because that building only has eleven floors.”

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