These Customers Are A Triple Threat
Me: “Hi! Grande triple one-pump mocha?”
Customer: “What? Triple?”
Me: “Oh, you didn’t have a one-pump mocha with an extra shot?”
Customer: “I did have a mocha with one pump, but triple?”
Me: “Okay, so no extra shot. Give me just a sec and I’ll remake this for you.”
The customer has a dejected look.
Me: “All right, here’s that one-pump mocha!”
Customer: “Oh, well, I did ask for an extra shot.”
Question of the Week
Have you ever served a bad customer who got what they deserved?