There Is Mushroom For Improvement, Part 3

, , , , | Working | August 15, 2017

(This story takes place in a diner late at night. I have just gotten off work and meet my parents and brother for a later dinner. We get seated and can already tell this is gonna be a rough meal: the waitress takes 10 minutes to come ask for our drink order, and another 20 before asking for our entree order. My mother orders a senior omelette, due to a food allergy in the regular omelette, and fruit, and I order a regular hamburger. This occurs once the waitress brings over our food.)

Mom: “I can’t eat this. This is the regular omelette.”

Waitress: “Oh, well, it’s bigger than the senior omelette, so really, you’re getting a deal here.”

Mom: “No, I specifically ordered the senior omelette due to my mushroom allergy. This will kill me if I eat it.”

Waitress: “Well, I guess I’ll take it back, then, but it will take a little bit of time to whip up a new one.”

(The waitress takes away my mom’s food, and she begins to eat my dad’s fruit to hold her. I go to take a bite of my hamburger, and realize it’s drenched in some type of barbecue sauce. Not wanting to make a huge issue, I eat a few bites, but can’t stand any more than that. 30 minutes later my mom’s food comes out; the manager bringing it out this time.)

Manager: “We’re really sorry about the mix up; we upgraded the omelette so that you got the size of the regular omelette, with the ingredients of the senior.”

Mom:“Well, thank you for that, but I ordered fruit, not hash browns, due to a diet restriction. But no point in waiting another hour to get fruit. My daughter will just eat them.”

Manager: *laughing slightly uncomfortably, she turns to me* “Well, I hope you’re hungry!”

Me: “I am. This hamburger was disgusting, and not what I ordered, I just didn’t want to sit here for another hour waiting for you to cook it, since we’ve been here almost two hours and my mom just got her meal. This was horrible service, and I would suggest you review your wait staff on proper customer service.”

(The manager assures me she will take care note of my suggestions, and leaves. We go up to pay.)

Waitress: “Your total is [total].”

Me: “No.”

Waitress: “What do you mean, sweetie?”

Me: “You expect my parents to pay full price for a horrible meal that took almost three hours to complete? Absolutely not!”

(My mother quickly ushers me out while my dad begins to pay. When he gets in the car, he turns to my mother.)

Dad: “We should take her out to dinner more often.”

Mom: “Why’s that?”

Dad: “She just got our waitress to give us our meal for free.”

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