There Is Mushroom For Improvement, Part 2
(A client left a message on the answering machine that her dog needed his ‘portabello.’ I call her back.)
Me: “Hi, this is [My Name] calling from [Vet]. We got your message about setting an appointment for [Dog].”
Client: “Yes, he needs his portabello for the kennel.”
Me: *trying so hard not to laugh* “Yes, he is due for his bordetella, as well as the rest of his vaccines. When were you looking to make the appointment?”
Client: “No, the kennel said he needed his portabello!”
Me: “The vaccine is actually called bordetella, ma’am. Portabello are a type of mushroom.”
Client: “Well, the kennel said portabello…” *grumbles*
(We set the appointment, and the minute we hung up, I nearly died laughing.)
Question of the Week
What is the most stupid reason a customer has asked to see your manager?