Their Brain Is Clearly Fried
(I work for a fast food restaurant inside of a food court in a mall. Because of this, we have a slightly smaller menu, with basically no breakfast, compared to our stand-alone stores.)
Customer: “Do you guys have fries?”
Me: “Yes, we have them in a small, medium, or large.”
Customer: “But I can’t find it on the menu.”
(I show him on the overhead menu where it says fries in two places. In each spot, the fries accompany either a meal or drink.)
Customer: “But it only shows the fries with a meal or drink. I just want them by themselves.”
Me: “Yes, sir, you can get the fries by themselves in either a small, medium, or large.”
Customer: “I don’t see fries on the menu, though. I guess you don’t have them.”
(He walked away.)
Question of the Week
Have you ever served a bad customer who got what they deserved?