The Customer Is Always… Something…

I’m a shift supervisor. One of the girls comes up to the front, crying.

Me: “What’s wrong?!”

Employee: “There’s some guy back in the dog food section, and I was trying to help him, but he was a total a** to me.”

She tells me that he kept arguing with her about something she was entirely correct about. I go back to that section to find this guy throwing around bags of dog food.

Me: “Do you need help, sir?”

Customer: “That girl who was back here was completely useless! She had no idea what she was talking about!”

Me: “Sir, she was correct. You’re out of line here.”

Customer: “Haven’t you heard the phrase, ‘the customer is always right’?”

Me: *Flatly* “Yeah, and in this case, he’s also a horse’s a**.”

Customer: *Losing it* “I want to speak to a manager!”

Me: *Shrugging* “I am the manager. If you want, you can fill out a customer complaint card on your way out and I will make sure I get it. But you need to leave now.”

He left.