The Conversation Keeps Flowing
I am meeting someone for the first time and arrive a bit early, so I get coffee and while waiting chat with the baristas about a few books.
After the other person shows up, we are deep in conversation and have already finished our coffees when I see the main barista cleaning the next table. Out of the corner of my eye, I see her glance up, smile in our direction, and then head back to the counter.
She comes back just a few minutes later with two large glasses of ice water for us and exclaims, “You two are just having such a great conversation that I wanted to give you these so you can keep chatting!”
It was such a sweet gesture and I didn’t realize that our short coffee date ended up lasting almost three hours!
Question of the Week
Have you ever met a customer who thought the world revolved around them?