Coupons Are Not The Only Things That Are Expired

| Right | June 6, 2011

Customer: “Can I still use these coupons?”

Me: “You can, if they’re not expired.”

Customer: “So, can I use them?”

Me: “Are they expired?”

Customer: “Yes.”

Me: “Then no.”

1 Thumbs
1,635

Not Remotely Intelligent, Part 6

, | Right | June 5, 2011

(A customer comes in asking about a monitor. She needs convincing that it is brand new, and that we do not sell second hand.)

Customer: “Where do I adjust the brightness and contrast ?”

Me: “From the menu, like in a TV.”

(I bring up the menu on the screen to show her.)

Customer: “So, is that included in the price?”

Me: “Pardon?”

Customer: “The menu.”

Me: “Yes. The menu comes with the price.”

 

1 Thumbs
1,178

Not Quite At The Top Of Their Game

| Right | June 4, 2011

Customer: “I would like to buy [game].”

(I note that the game is offered on multiple platforms.)

Me: “Okay. Would you like it for the computer?”

Customer: “No…I’d like it for my kids.”

1 Thumbs
1,516

This Is Why We’re In A Recession, Part 15

| Right | June 2, 2011

(A customer comes in to pay her [retail store] card bill.)

Me: “Okay, so there is a late fee of $35, and the amount due on the total balance is $103. You’re paying $35. Thank you for your payment, ma’am. Just to let you know, you still have a minimum payment of $68 that was due 4 days ago. You may incur another $35 late fee.”

Customer: “What do you mean? I’ve been paying $35 every month because that’s what it says on the slip.”

Me: “Sorry, ma’am. If you look here, it says that the late fee is $35 and the amount due for you to pay is $103 by this date. That date was 4 days ago.”

Customer: “So, what do I do now? They want me to pay that?”

Me: “Yes, ma’am. They would like for you to.”

Customer: “Okay. Well, can I make the payment with my [retail store] card?”

 

1 Thumbs
1,614

About To Be Charged With Something Else

| Right | June 1, 2011

Customer: “Do you sell a charger for this phone?”

Me: “We usually do, but I’m not sure if we have any in stock. I’ll have a look for you.”

(I look on our accessories wall. I’m too busy to notice the customer has walked up behind me.)

Customer: *low voice* “It’s just that the prostitutes keep stealing mine.”

Me: “Um…”

Customer: “Did you want to know that?”

Me: “Not really.”

1 Thumbs
1,849