Hanging With The Customers
(I volunteer for a charity second-hand store for a few months. One day a woman who is obviously in a bad mood walks into the store.)
Customer: “Do you sell your clothes racks?”
Me: “Ah, no, ma’am, we need them.”
Customer: “Those racks?” *points to racks where our clothing is hanging*
Me: “Yes, ma’am, we need them to hang our clothes on.”
Customer: “They sell them in Sydney.”
Me: “We aren’t Sydney, ma’am, and we need them to hang our clothing on.”
Customer: “I’m getting your manager!”
(My manager later told me about a crazy lady yelling at her because she wouldn’t sell the clothing racks to her!)
Question of the Week
Have you ever served a bad customer who got what they deserved?