The Commute Must Be Out Of This World

, | | Right | May 1, 2008

(I have just completed a survey with this man and am now asking him for his name, where he lives, age, etc.)

Me: “Okay, I just need to ask you a few questions about your demographics. ”

Man: “Well, would you like like my Earth information or my home planet information?”

Me: “Pardon?”

Man: “Well, like, for example: here on earth, I am 45, but on my home planet, I am 270.”

Me: *not sure if he is serious* “Well, I think that I will take your… Earth… information. It would be most relevant to us.”

Man: “Actually, I think I will give you both, just in case. That way, if you can’t get ahold of me here, you can try me at my home planet. ”

(The man proceeded to give me both sets of information, including his Earth name, Andrew, and his other name… Qinjax.)

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Creative Ways To Use Google Earth

, , , | | Right | April 25, 2008

Me: “Thank you for calling [Bank]. May I please have your 16-digit account number?”

Customer: “I can’t.”

Me: “That’s fine. May I please have your Social Security number so I’m able to find you?”

Customer: “No!”

Me: “How can I help you today?”

Customer: “I need my balance right now!”

Me: “Okay, I can help you with that, but I need to be able to look you up in the computer. Do you have your account number or your Social Security number?”

Customer: “I’m on a cell phone. I can’t give you that; it’s not SECURE!”

Me: “Umm… okay? Would you like to call us back on a land-line so that your call is more ‘secure’?”

Customer: “I’m busy! Can’t you just give me my balance?”

Me: “I can as soon as I’m able to look you up in the computer. How would you like me to do that?”

Customer: “I’m not going to do your job for you! Now tell me my balance!”

(At this point, I’ve had enough.)

Me: “Okay, sir. Do you have your credit card with you?”

Customer: “Yes.”

Me: “Can you please take it out of your wallet and hold it above your head?”

Customer: “Okay, I’m doing that.”

Me: “Thank you, may I please put you on hold while I contact NASA to move the satellite to your location and send us a picture?”

Customer: “Okay, just don’t take too long about it!”

(I place the customer on hold and go on break. Surprisingly, he’s still there when I get back.)

Me: “I’m sorry sir, we were unable to read the picture. Did you move at all?”

Customer: “Yeah, I put it back in my wallet.”

Me: “Okay, that’s the problem. Could you please just read it to me so I can look up your balance?”

Customer: “NO, I TOLD YOU I’M ON A CELL PHONE AND IN A HURRY!” *customer hangs up*

(My boss didn’t know if I should be fired or given a award.)

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I Bet It’s Dying From Stupid Owneritis

| | Right | April 13, 2008

(I used to work at this cellphone carrier like Vodafone or Cingular and people usually messed up who they were talking to.)

Me: “Good evening, who am I talking to?”

Customer: “Please, call an ambulance!”

Me: “I’m sorry, ma’am. We can’t make outgoing calls here. Not even for an ambulance. Please hang up and make the call.”

Customer: “You don’t understand. I need an ambulance NOW!”

Me: “I understand. But we can’t call it for you!”

Customer: “Please help me! My cat is dying!”

Me: “Your…what?”

Customer: “My cat! He’s lying on the floor and making weird noises. He’s dying, I need an ambulance.”

(I was never sure if this was a prank call cause the lady sounded pretty serious.)

Me: “Well, ma’am, you really will have to call the vet yourself.”

Customer: “No! I need an ambulance. You can’t refuse to help me like this. I’ll sue you!”

Me: “…for what?”

Customer: “For neglecting help to someone in need! You could have called an ambulance already!”

Me: “You could too if you had just hang up and called somebody yourself, ma’am!”

Customer: “Fine, but if my cat dies, I’ll call you back!” *click*

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Hopefully, She’s Not Also Topless

, | | Right | April 7, 2008

(Working in tech support, I talk to some pretty dumb people every day. This was a particular highlight of the week.)

Me: “Go ahead and check the icons in the bottom right-hand corner of your screen for me.”

Customer: “I have no bottom right.”

Me: “Ma’am, everything has a bottom right.”

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Everyone’s A Comedian

, | | Right | April 4, 2008

(A customer calls our store and asks about a computer.)

Customer: “Hello, I was wondering how big the hard drives in y’all’s computers are?”

Me: “Well the largest hard drive size we have is 1 terabyte. You can get four of those–”

Customer: *cuts me off* “A terawhat? I’ve heard of a pterodactyl!” *screeches like a pterodactyl might have and hangs up the phone*

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