Soy Not Sorry
(A 20ish female customer comes up to my counter.)
Customer: “Can I just get a large cup of hot water? With a lid?”
(I prepare it and add a sleeve because it’s hot. She drops in a teabag from her purse.)
Customer: “Thanks. Do you have any honey?”
(I point to the condiment bar. As she’s adding honey, she looks at the cream pitcher.)
Customer: “Excuse me, do you have soy milk?”
Me: “We do, but that’s not free.”
Customer: “Really?! I guess I should’ve gone to a DIFFERENT coffee shop!”
Me: “I guess you should have.”
Question of the Week
Have you ever served a bad customer who got what they deserved?