Stupid Drives Long Distance
(This takes place in the CD/DVD department of a national chain bookstore. I have just handed the customer the movie she is looking for.)
Customer: “How much is it?”
Me: “$49.95.”
Customer: “Why is it so much?”
Me: “That’s a special collector’s edition. It comes with extra…”
Customer: “I saw it for 50% off at your store across town yesterday.”
Me: “I’m sure you did. But today is the first Tuesday of the month, and all the sales and special offers changed this morning.”
Customer: “It’s 50% off at your other store, why not here?”
Me: “No, ma’am. The price changed just this morning. I’m sorry for the confusion.”
Customer: *in a loud voice* “I’m driving to the other store because movies are 50% off there.” *storms out*
Customer #2: *who has been waiting patiently* “There is a tax on stupid, and today, that tax is a gallon of gasoline.”
Question of the Week
Have you ever served a bad customer who got what they deserved?