Some Color Names Are Confusing, But Some Are Pretty Obvious
A client assured me the stain she picked out for her deck was what she wanted. Just to be sure, I did a test in a non-viewable area.
Client: “This looks horrible! This isn’t what I wanted! This is not what I chose; it makes the deck look burnt!”
The name of the stain she chose was “Cinder”.
Question of the Week
Have you ever served a bad customer who got what they deserved?